A calm, coordinated path through the hardest days.
We step in the moment you leave the hospital and stay close until you're safely on the mend. Here's exactly what happens.
- 01
Referral & request
Before dischargeYour surgeon's office refers you, or you self-request. We verify insurance, confirm surgery type and discharge time, and capture your home address and any mobility setup.
- 02
Care plan built
Same dayAn RN reviews your surgical record and builds a visit schedule matched to your procedure — daily wound checks after plastic surgery, mobility focus after orthopedic, vitals cadence after general.
- 03
First home visit
WITHIN 1 HRYour nurse arrives within 4 hours of discharge. They settle you in, reconcile medications, assess pain, check the wound and vitals, and make sure the home is safe to recover in.
- 04
Daily visits & monitoring
Days 1–5Scheduled RN visits handle drains, dressings, mobility, and meds. Between visits, the 24/7 nurse line is yours for any question or concern.
- 05
Early detection
OngoingWe track trends — temperature, pain, drainage, circulation — and escalate to your surgeon at the first sign of infection or complication, before it becomes a readmission.
- 06
Hand-off & summary
End of careOnce stable, we deliver a full recovery summary to your surgical team and equip your family with a clear plan for the weeks ahead.
Anyone can start the process
Surgeons, discharge planners, families, or patients themselves.
Surgeons & hospitals
Refer a patient directly and we coordinate the first visit with your discharge timeline.
Families
Request care for a loved one — we'll confirm details and coverage with you before the first visit.
Patients
Self-refer after a scheduled procedure. We'll work with your surgeon's office to align care.