The process

A calm, coordinated path through the hardest days.

We step in the moment you leave the hospital and stay close until you're safely on the mend. Here's exactly what happens.

  1. 01

    Referral & request

    Before discharge

    Your surgeon's office refers you, or you self-request. We verify insurance, confirm surgery type and discharge time, and capture your home address and any mobility setup.

  2. 02

    Care plan built

    Same day

    An RN reviews your surgical record and builds a visit schedule matched to your procedure — daily wound checks after plastic surgery, mobility focus after orthopedic, vitals cadence after general.

  3. 03

    First home visit

    WITHIN 1 HR

    Your nurse arrives within 4 hours of discharge. They settle you in, reconcile medications, assess pain, check the wound and vitals, and make sure the home is safe to recover in.

  4. 04

    Daily visits & monitoring

    Days 1–5

    Scheduled RN visits handle drains, dressings, mobility, and meds. Between visits, the 24/7 nurse line is yours for any question or concern.

  5. 05

    Early detection

    Ongoing

    We track trends — temperature, pain, drainage, circulation — and escalate to your surgeon at the first sign of infection or complication, before it becomes a readmission.

  6. 06

    Hand-off & summary

    End of care

    Once stable, we deliver a full recovery summary to your surgical team and equip your family with a clear plan for the weeks ahead.

Who can refer

Anyone can start the process

Surgeons, discharge planners, families, or patients themselves.

Surgeons & hospitals

Refer a patient directly and we coordinate the first visit with your discharge timeline.

Families

Request care for a loved one — we'll confirm details and coverage with you before the first visit.

Patients

Self-refer after a scheduled procedure. We'll work with your surgeon's office to align care.